An applicant's response to obstacles is considered to be one of the best predictors of their future job performance and success.

Using behavior-based interviewing often results in extending a job offer to a marginal performer.

Historically, what percentage of managers have NEVER received any formal training on how to interview job applicants?

Behavior-based interview questions can give interviewers a false sense of confidence that they are gathering quality applicant information when they aren't.

What are the holes that exist in most employee selection processes that cause needless hiring mistakes? (multiple answers permitted)

Hiring managers commonly make the connection between an employee's poor performance issues and their own interviewing deficiencies.

What is motivation-based interviewing?

According to a Harvard Business School study, 76% of turnover can be traced back to poor interviewing practices and bad hiring decisions.

Most unmotivated employees were great hires but they changed after they were hired due to poor management, unrealistic job expectations and/or unsatisfactory working conditions.

If an untrained interviewer uses an unstructured interview format (asks questions that pop into their head), the probability of hiring the best applicant is about 40% according to a Michigan State study.