Most unmotivated employees were great hires but they changed after they were hired due to poor management, unrealistic job expectations and/or unsatisfactory working conditions.

Excellent job skills means an applicant can do the job, however, it does not necessarily mean he or she will do it better than most everyone else.

If you see signs or hear examples of an applicant taking initiative, it's a reliable indicator the applicant is self-motivated.

Behavior-based interview questions can give interviewers a false sense of confidence that they are gathering quality applicant information when they aren't.

According to a recent CareerBuilder survey, two-thirds of American businesses have faced lower productivity and reduced employee morale due to a bad hire.

Historically, what percentage of managers have NEVER received any formal training on how to interview job applicants?

Given enough time and hands-on interviewing experience, most interviewers will eventually learn how to correctly identify high achievers.

Most companies track turnover and know exactly how many of their best performing employees are exiting and why.

Using behavior-based interviewing often results in extending a job offer to a marginal performer.

If an untrained interviewer uses an unstructured interview format (asks questions that pop into their head), the probability of hiring the best applicant is about 40% according to a Michigan State study.