According to a Harvard Business School study, 76% of turnover can be traced back to poor interviewing practices and bad hiring decisions.

Excellent job skills means an applicant can do the job, however, it does not necessarily mean he or she will do it better than most everyone else.

What are the holes that exist in most employee selection processes that cause needless hiring mistakes? (multiple answers permitted)

Using behavior-based interviewing often results in extending a job offer to a marginal performer.

Many managers who make hiring decisions are competent in their area of expertise but lack the proper interviewer training to know how to correctly identify applicants who will be 'High Performers' if hired.

The applicant with the best job skills will typically be...

Given enough time and hands-on interviewing experience, most interviewers will eventually learn how to correctly identify high achievers.

What is motivation-based interviewing?

Behavior-based interview questions can give interviewers a false sense of confidence that they are gathering quality applicant information when they aren't.

Hiring managers commonly make the connection between an employee's poor performance issues and their own interviewing deficiencies.