Excellent job skills means an applicant can do the job, however, it does not necessarily mean he or she will do it better than most everyone else.

Most companies track turnover and know exactly how many of their best performing employees are exiting and why.

If you see signs or hear examples of an applicant taking initiative, it's a reliable indicator the applicant is self-motivated.

Most unmotivated employees were great hires but they changed after they were hired due to poor management, unrealistic job expectations and/or unsatisfactory working conditions.

Behavior-based interview questions can give interviewers a false sense of confidence that they are gathering quality applicant information when they aren't.

Using behavior-based interviewing is the most effective way to correctly assess an applicant's self-motivation.

If an untrained interviewer uses an unstructured interview format (asks questions that pop into their head), the probability of hiring the best applicant is about 40% according to a Michigan State study.

Hiring managers commonly make the connection between an employee's poor performance issues and their own interviewing deficiencies.

Historically, what percentage of managers have NEVER received any formal training on how to interview job applicants?

An applicant's response to obstacles is considered to be one of the best predictors of their future job performance and success.