According to a Harvard Business School study, 76% of turnover can be traced back to poor interviewing practices and bad hiring decisions.

Behavior-based interview questions can give interviewers a false sense of confidence that they are gathering quality applicant information when they aren't.

Excellent job skills means an applicant can do the job, however, it does not necessarily mean he or she will do it better than most everyone else.

Motivation-based interviewing assesses what 3 components common to all high achievers?

An applicant with great job skills will always out-perform a job applicant with lesser skill.

An applicant's response to obstacles is considered to be one of the best predictors of their future job performance and success.

What is motivation-based interviewing?

If an untrained interviewer uses an unstructured interview format (asks questions that pop into their head), the probability of hiring the best applicant is about 40% according to a Michigan State study.

What are the holes that exist in most employee selection processes that cause needless hiring mistakes? (multiple answers permitted)

Most unmotivated employees were great hires but they changed after they were hired due to poor management, unrealistic job expectations and/or unsatisfactory working conditions.