If an untrained interviewer uses an unstructured interview format (asks questions that pop into their head), the probability of hiring the best applicant is about 40% according to a Michigan State study.

According to a Harvard Business School study, 76% of turnover can be traced back to poor interviewing practices and bad hiring decisions.

Many managers who make hiring decisions are competent in their area of expertise but lack the proper interviewer training to know how to correctly identify applicants who will be 'High Performers' if hired.

Historically, what percentage of managers have NEVER received any formal training on how to interview job applicants?

Motivation-based interviewing assesses what 3 components common to all high achievers?

Using behavior-based interviewing often results in extending a job offer to a marginal performer.

Choose the ONE job listed below that people are typically allowed to do without being properly trained.

Behavior-based interview questions can give interviewers a false sense of confidence that they are gathering quality applicant information when they aren't.

Hiring managers commonly make the connection between an employee's poor performance issues and their own interviewing deficiencies.

Excellent job skills means an applicant can do the job, however, it does not necessarily mean he or she will do it better than most everyone else.